Information technologies. Telecommunications management network. Enhanced telecom operations Map (eTOM). Process decompositions and descriptions. eTOM level 2 processes. Operations. Customer relationship management

Description in Russian:
Информационная технология. Сеть управления электросвязью. Расширенная схема деятельности организации связи (eТОМ). Декомпозиция и описания процессов. Процессы уровня 2 eTOM. Основная деятельность. Управление взаимоотношениями с клиентами

Document status:

Active

Format:

Electronic (PDF)

Page count:

Delivery time (for English version):

2 business days

Delivery time (for Russian version):

1 business day

SKU:

GOST28635

GOST R 53633.3-2009

Information technologies. Telecommunications management network. Enhanced telecom operations Map (eTOM). Process decompositions and descriptions. eTOM level 2 processes. Operations. Customer relationship management

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