GOST R ISO 10002-2007

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Name in English:
GOST R ISO 10002-2007

Name in Russian:
ГОСТ Р ИСО 10002-2007

Description in English:

Organization management. Customer satisfaction. Guidelines for complaints handling in organizations

Description in Russian:
Менеджмент организации. Удовлетворенность потребителя. Руководство по управлению претензиями в организациях

Document status:

Replaced by GOST R ISO 10002-2020

Format:

Electronic (PDF)

Page count:

24

Delivery time (for English version):

1 business day

Delivery time (for Russian version):

1 business day

SKU:

GOST35071

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