Overview
ISO 15005:2017 - "Road vehicles - Ergonomic aspects of transportation and control systems - Dialogue management principles and compliance procedures" provides ergonomic principles for the design and verification of dialogues between a driver and in‑vehicle Transport Information and Control Systems (TICS) while the vehicle is in motion. The standard covers dialogue design, terminology, and compliance verification conditions for requirements that minimize driver distraction and support safe vehicle operation. It applies to single or multi‑device TICS (independent or interconnected) but excludes TICS without dialogues, failures/malfunctions, and non‑TICS controls or displays.
Key topics and technical requirements
- Dialogue principles organized into three groups:
- Appropriate for use while driving: compatibility with driving, simplicity, timing/priorities
- Appropriate for the TICS task: consistency, controllability
- Appropriate for the driver: self‑descriptiveness, conformity with driver expectations, error‑tolerance (and learnability added in the 2017 edition)
- Definitions and terms relevant to HMI/TICS design (dialogue, control, primary/secondary control, display, timing, distraction, driver, task, etc.)
- Application guidance: how principles apply to different TICS functions, input/output technologies and target user populations (including reconsideration for drivers with special needs)
- Compliance procedures: verification conditions and examples demonstrating how to test and demonstrate conformity with the requirements
- Normative references include related ergonomic and presentation standards (e.g., ISO 15006, ISO 15008, ISO 3958, ISO/TS 16951, SAE J1050)
Applications and who uses it
ISO 15005:2017 is used by:
- Automotive OEMs and tier‑1 suppliers for infotainment, navigation, ADAS interfaces and voice assistants
- HMI/UX designers and human factors engineers creating in‑vehicle dialogues and interaction flows
- Safety assessors and regulatory bodies evaluating driver distraction and system compliance
- Procurement teams specifying ergonomic and compliance requirements for TICS components
- Researchers studying driver workload, human‑machine interaction and accessibility for drivers with special needs
Practical uses include designing safe menus and prompts, prioritizing notifications, defining timing rules for in‑motion interactions, and creating test plans for compliance verification.
Related standards
Keywords: ISO 15005:2017, TICS, dialogue management, ergonomic principles, in‑vehicle HMI, driver distraction, compliance procedures, human factors.