0 Scope
This Technical Report is concerned with QoS as it applies to interactions between components of distributed healthcare IT systems.
The scope is not limited to network infrastructures; it includes the QoS requirements of information storage and processing IT systems. The related areas
of security and financial cost considerations are not within the primary scope of
the document, although they are considered briefly.
Of course, an informatics system with a high QoS does not guarantee a high standard of healthcare in terms of clinical outcomes or
patient care. The quality of healthcare delivered to patients (the ultimate ”users”)
depends upon a number of external factors such as the experience and competence of
the healthcare professional(s) or institution(s) involved. Potential QoS characteristics for the total healthcare delivery process such as mortality rate, clinical outcome,
etc. are therefore not within the scope of this report.
The report contains no provisions to avoid the incorporation of bad or dangerous practice
into healthcare IT systems. It is possible to circumvent good clinical practice with
technical solutions which may cause bad practice. This vital issue is not covered
by this report. To take an example scenario:
A patient consults a doctor, who takes a blood sample and arranges to see the patient
again in two weeks.
A "good" practice doctor sees and reviews the blood test result ...