ISO 13053-2-2011 PDF

Full title and description

Quantitative methods in process improvement — Six Sigma — Part 2: Tools and techniques. This part of ISO 13053 provides practical tools and factsheets to be used at each phase of the DMAIC (Define, Measure, Analyse, Improve, Control) approach for process improvement and Six Sigma implementation.

Abstract

ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach. The methodology set out in ISO 13053-1 is generic and sector‑neutral; Part 2 therefore gives the concrete tools, templates and statistical techniques applicable across industries and organization sizes seeking measurable process improvement.

General information

• Status: Published (International Standard; confirmed status recorded by ISO).
• Publication date: 2011 (ISO records publication as 2011‑09 / August–September 2011 depending on listing).
• Publisher: International Organization for Standardization (ISO).
• ICS / categories: 03.120.30 — Application of statistical methods.
• Edition / version: Edition 1 (2011).
• Number of pages: 49 (ISO edition: 49 pages; some national-adoption documents show slight page-count variations).

Scope

Specifies practical tools, techniques and factsheets to support the DMAIC methodology described in ISO 13053‑1. The standard is intended to be industry‑neutral and applicable to manufacturing, service and transactional processes of organisations of any size that implement Six Sigma and related quantitative process‑improvement activities.

Key topics and requirements

• DMAIC phase‑by‑phase tools and factsheets (factsheets 01–31 covering ROI, project charter, SIPOC, process mapping, etc.).
• Measurement system considerations: data collection plans, measurement system analysis (MSA) and sample‑size determination.
• Descriptive statistics and visualization: histograms, box plots, Pareto charts, run charts and control charts.
• Inferential techniques: normality testing, hypothesis testing, regression and correlation.
• Design and improvement methods: Design of Experiments (DOE), FMEA, reliability and pilot testing guidance.
• Project tools: benchmarking, Gantt/project planning, prioritization matrices, RACI, monitoring/control plans and reporting.

Typical use and users

Used by process‑improvement practitioners (Six Sigma Black/Green Belts), quality managers, process engineers, statisticians, continuous improvement teams, and management sponsors who need a standardized, evidence‑based toolkit to apply the DMAIC approach. Also used as a reference in training and internal capability programs for organisations implementing Six Sigma or structured statistical improvement methods.

Related standards

ISO 13053‑1:2011 (DMAIC methodology) is the companion part that defines the recommended DMAIC process and roles. ISO 13053‑2 is often used alongside other ISO standards and statistical‑methods standards (for example ISO standards on process capability and statistical methods) when implementing robust measurement and analysis activities.

Keywords

Six Sigma, DMAIC, process improvement, statistical methods, measurement system analysis, design of experiments, control charts, FMEA, process mapping, factsheets, quality management

FAQ

Q: What is this standard?

A: ISO 13053‑2:2011 is Part 2 of ISO 13053; it provides the practical tools, techniques and factsheets to support Six Sigma DMAIC projects and quantitative process improvement.

Q: What does it cover?

A: It covers specific tools and techniques for each DMAIC phase (define, measure, analyse, improve, control) — e.g., project charters, SIPOC and process mapping, MSA, data collection, descriptive and inferential statistics, DOE, FMEA, control/monitoring plans and reporting — presented and illustrated by factsheets (Factsheet 01–31).

Q: Who typically uses it?

A: Six Sigma practitioners (Black/Green Belts), quality and process improvement teams, statisticians and managers sponsoring improvement projects; it is also used in training and as a reference for implementing DMAIC‑based programs.

Q: Is it current or superseded?

A: The ISO bibliographic record shows ISO 13053‑2 as published in 2011 and recorded with a confirmed status by ISO. There have been attempts in some national bodies to revise/adopt related project work (a subsequent ISO/NP was proposed but later rejected/abandoned), so users should check their national standards body for any national‑adoption status or withdrawal notices before purchase. When in doubt, refer to the ISO bibliographic record or your national member institute for the latest status.

Q: Is it part of a series?

A: Yes. It is Part 2 of the ISO 13053 series; Part 1 (ISO 13053‑1:2011) defines the DMAIC methodology and roles, while Part 2 provides the tools and factsheets to implement that methodology.

Q: What are the key keywords?

A: Six Sigma, DMAIC, statistical methods, measurement system analysis (MSA), design of experiments (DOE), process mapping, control charts, FMEA, factsheets, process capability.