ISO IEC 30146-2019 PDF

Full title and description

ISO/IEC 30146:2019 — Information technology — Smart city ICT indicators. This International Standard defines a framework and a comprehensive set of indicators for evaluating ICT adoption, use and performance in smart cities, and specifies for each indicator its name, description, classification and measurement method.

Abstract

ISO/IEC 30146:2019 establishes an overall architecture for smart‑city ICT indicators and provides detailed descriptions and measurement methods for indicators covering citizen services, governance, environment, facilities and other ICT‑enabled city functions. The document is intended to enable consistent evaluation and comparison of ICT progress and outcomes across cities.

General information

• Status: Published; reviewed and confirmed (remains current following ISO review).
• Publication date: October 2019 (First edition, 2019-10).
• Publisher: ISO/IEC (International Organization for Standardization and International Electrotechnical Commission).
• ICS / categories: 13.020.20 (Environmental economics / Sustainability), 35.240.99 (IT applications in other fields).
• Edition / version: Edition 1 (2019).
• Number of pages: 18 (ISO published edition).

Scope

ISO/IEC 30146 defines a set of ICT indicators and an indicator framework intended to help cities and stakeholders assess ICT adoption and the contribution of ICT to city services and sustainability. The standard specifies indicator selection principles, a common description template and measurement methods so data can be collected and compared in a consistent manner. It focuses on ICT‑related performance and service indicators rather than on non‑ICT municipal indicators.

Key topics and requirements

• Framework and architecture for smart city ICT indicators including definitions, classification and measurement rules.
• Indicator selection principles and general principles for indicator description.
• Detailed indicator descriptions across categories such as citizen services (e‑government, transport, health, education), efficient governance (city management, public safety), liveable environment (environmental protection, energy efficiency) and smart facilities.
• Specification of measurement methods and units to enable comparable data collection across cities.
• Guidance aimed at enabling benchmarking, monitoring of ICT deployment and linking ICT indicators to broader sustainable‑city objectives and SDGs.

Typical use and users

Primary users include municipal and regional government planners, smart city program managers, ICT and data officers, policymakers, city benchmarking organizations, solution vendors and researchers who need standardized ICT metrics for planning, reporting, benchmarking and procurement. The standard is used to support measurement of ICT contributions to city services and to complement broader city indicator sets.

Related standards

ISO/IEC 30146 is part of the broader family of smart‑city and city‑indicator standards and is frequently used alongside: ISO 37120 (Indicators for city services and quality of life), ISO 37122 (Indicators for smart cities), ISO 37106 (Guidance on establishing smart city operating models), and newer guidance documents (for example ISO 37124:2024) that explain use of the city indicator series. These standards together support consistent measurement and operational models for sustainable and smart communities.

Keywords

smart city, ICT indicators, metrics, indicators framework, e‑government, city services, measurement methods, benchmarking, sustainable cities, urban ICT.

FAQ

Q: What is this standard?

A: ISO/IEC 30146:2019 is an international standard that defines a framework and a set of information‑and‑communication‑technology (ICT) indicators to evaluate ICT adoption and performance in smart cities.

Q: What does it cover?

A: It covers indicator architecture, rules for selecting and describing indicators, and measurement methods for a range of ICT‑related city indicators (citizen services, governance, environment, facilities, etc.), enabling consistent data collection and comparison.

Q: Who typically uses it?

A: City and regional governments, smart city program leads, ICT/data officers, policy makers, benchmarking bodies, solution vendors and researchers use the standard to measure, benchmark and report ICT performance in urban contexts.

Q: Is it current or superseded?

A: The standard was published in October 2019 (first edition). It was reviewed and confirmed in a subsequent ISO review (confirmed in 2025), and that review left the 2019 edition current.

Q: Is it part of a series?

A: Yes — ISO/IEC 30146 is part of the smart‑city / city‑indicator ecosystem and is commonly used together with ISO 37120, ISO 37122, ISO 37106 and related ISO guidance documents to provide measurement, operational guidance and management system alignment for sustainable and smart communities.

Q: What are the key keywords?

A: Key keywords include smart city, ICT indicators, metrics, benchmarking, e‑government, city services, indicator framework and measurement methods.