ISO IEC TS 15504-9-2011 PDF

Full title and description

Information technology — Process assessment — Part 9: Target process profiles (ISO/IEC TS 15504-9:2011). This technical specification provides guidelines for establishing target process profiles to support capability determination, supplier capability assessment and process improvement activities.

Abstract

ISO/IEC TS 15504-9:2011 documents guidance for defining target process profiles used when determining process capability or specifying targets against which an organisation (or another organisation) can be assessed. It covers use cases such as defining targets to meet business requirements, assessing the ability of organisations to meet targets, and identifying capability gaps to guide improvement actions.

General information

• Status: Withdrawn / Superseded (replaced by ISO/IEC TR 33015:2019).
• Publication date: 2011-07/08 (Edition 1, published July/August 2011).
• Publisher: ISO/IEC (Technical Specification published under ISO/IEC JTC 1/SC 7).
• ICS / categories: 35.080 (Software — software development and systems engineering).
• Edition / version: Edition 1 (2011).
• Number of pages: 16 (typical published length for the technical specification).

Scope

The document gives practical guidance for creating and using target process profiles: profiles that express required capability levels (or target characteristics) for one or more processes. It is intended to be used when an organization or assessor needs to specify the capability targets for improvement programmes, supplier selection or contractual assessment, and to determine improvement needs from capability gaps between actual assessments and the target profile.

Key topics and requirements

• Definition and structure of target process profiles (how to express target capability requirements for processes).
• Guidance on deriving target profiles from business requirements and context.
• Use of target profiles for capability determination, supplier capability assessment and supplier selection.
• Identifying capability gaps and turning gaps into improvement needs and actions.
• Process for creating, reviewing and applying target process profiles in assessments.

Typical use and users

Primary users include process assessors, process improvement leads, quality managers, procurement and supplier management teams, contract evaluators and organisations implementing SPICE-based process assessment programmes. The specification is used to set assessment targets, support supplier capability determinations, and guide improvement planning.

Related standards

Part of the ISO/IEC 15504 (SPICE) family of process-assessment documents. Closely related parts include ISO/IEC 15504-1 through -10 (historical set) and the ISO/IEC 33000-series updates. ISO/IEC TS 15504-9:2011 has been replaced/revised by ISO/IEC TR 33015:2019; other relevant parts include guidance documents on process assessment and capability determination.

Keywords

target process profile, process capability, process assessment, SPICE, ISO/IEC 15504, process improvement, capability gap, supplier capability, assessment target.

FAQ

Q: What is this standard?

A: ISO/IEC TS 15504-9:2011 is a technical specification titled "Information technology — Process assessment — Part 9: Target process profiles" that provides guidance for defining target process profiles used in process capability determination and improvement.

Q: What does it cover?

A: It covers how to create, structure and apply target process profiles to express required capability levels for processes, how to derive profiles from business needs, and how to use profiles to assess capability, identify gaps and plan improvements.

Q: Who typically uses it?

A: Process assessors, process improvement leaders, quality and programme managers, procurement and supplier evaluation teams, and organisations performing SPICE-based assessments.

Q: Is it current or superseded?

A: It has been withdrawn/superseded. ISO/IEC TS 15504-9:2011 was withdrawn and replaced by ISO/IEC TR 33015:2019 (the TR provides updated guidance related to risk and target profiles). Users should consult ISO/IEC TR 33015:2019 for the current guidance.

Q: Is it part of a series?

A: Yes — it belongs to the ISO/IEC 15504 (SPICE) family of process assessment documents and is related to other parts in that series as well as the succeeding ISO/IEC 33000-series technical reports and standards.

Q: What are the key keywords?

A: Target process profile; process capability; capability gap; process assessment; SPICE; process improvement; supplier capability.