ISO IEC TS 27570-2021 PDF

Full title and description

ISO/IEC TS 27570:2021 — Privacy protection — Privacy guidelines for smart cities. A technical specification providing high-level guidance and recommended practices to protect personal privacy across smart city ecosystems, taking a multi-agency and citizen-centric viewpoint. It explains how standards can be applied at global and organizational levels and describes processes and governance to manage privacy risks arising from interconnected urban services, Internet of Things (IoT) deployments, data sharing and analytics.

Abstract

This technical specification offers guidance for stakeholders involved in the design, delivery and operation of smart city services to help protect the privacy of citizens. It covers ecosystem-level considerations, roles and responsibilities of multiple agencies and private actors, use of supporting standards, and processes for privacy management across the data lifecycle. The guidance is applicable to public and private organizations, government entities and not-for-profit providers operating within smart city environments.

General information

• Status: Published (confirmed on review)
• Publication date: 28 January 2021
• Publisher: ISO and IEC (ISO/IEC)
• ICS / categories: 35.030 (IT security)
• Edition / version: Edition 1.0 (2021)
• Number of pages: 37

Scope

ISO/IEC TS 27570:2021 provides recommendations for privacy protection in smart city ecosystems where multiple stakeholders, systems and technologies interact. It addresses governance, processes and practical guidance for applying standards to protect citizen privacy while enabling service delivery and innovation. The specification is intended to be technology-agnostic and applicable to cities and organizations of all sizes and types, including public authorities, private service providers and non-profit organizations.

Key topics and requirements

• Citizen-centric privacy principles and objectives for smart city services.
• Ecosystem view of stakeholders, roles and responsibilities (public agencies, private vendors, platform operators, data controllers/processors).
• Guidance on applying existing privacy and security standards at city and organizational levels.
• Processes for privacy risk assessment across the data lifecycle (collection, processing, sharing, retention, disposal).
• Privacy by design and by default recommendations for smart city projects and solutions.
• Data governance, consent management, transparency and accountability mechanisms.
• Practical measures for minimizing personal data collection and for anonymization/pseudonymization where appropriate.
• Considerations for IoT, sensors, edge/cloud analytics and cross-jurisdictional data flows.
• Recommendations for multi-agency coordination, procurement and vendor management to protect privacy.

Typical use and users

Used by city authorities, urban planners, municipal IT teams, privacy and data protection officers, system integrators, IoT and platform vendors, consultants, standards bodies and researchers. Typical applications include planning and procuring smart city projects, defining privacy governance and policies, conducting privacy risk assessments, and aligning technical and organizational measures with broader privacy and security frameworks.

Related standards

Complementary and related documents include ISO/IEC 27001 and ISO/IEC 27002 (information security management and controls), ISO/IEC 27701 (privacy information management extension), ISO/IEC 29100 (privacy framework), and other guidance on IoT, data governance and security. National data protection laws and regional regulations (for example the EU General Data Protection Regulation) are also relevant when implementing the recommendations.

Keywords

privacy protection, smart cities, privacy guidelines, citizen-centric, data protection, IoT, privacy by design, data governance, privacy risk assessment, multi-agency coordination

FAQ

Q: What is this standard?

A: ISO/IEC TS 27570:2021 is a technical specification titled "Privacy protection — Privacy guidelines for smart cities" that provides guidance on protecting personal privacy within smart city ecosystems.

Q: What does it cover?

A: It covers ecosystem-level privacy guidance including roles and responsibilities, privacy risk assessment across the data lifecycle, application of supporting standards, privacy by design measures, governance and coordination among multiple stakeholders involved in smart city services.

Q: Who typically uses it?

A: City authorities, municipal IT and procurement, privacy officers, system integrators, vendors of smart city solutions, consultants and standards practitioners use it to shape privacy requirements, assessments and governance for smart city initiatives.

Q: Is it current or superseded?

A: The specification was published on 28 January 2021 (Edition 1.0). It has been through the normal ISO review cycle and remains the published technical specification; users should check their national standards bodies for any identical adoptions or later revisions before relying on the text for compliance purposes.

Q: Is it part of a series?

A: It is produced under ISO/IEC JTC 1/SC 27 (Information security, cybersecurity and privacy protection) and sits alongside other privacy and security standards (for example ISO/IEC 27000 series and ISO/IEC 27701) that together support privacy management in information and communications technologies.

Q: What are the key keywords?

A: privacy, smart cities, citizen-centric, data protection, IoT, privacy by design, governance, risk assessment.