ISO TR 21965-2019 PDF

Full title and description

Information and documentation — Records management in enterprise architecture. This Technical Report provides a records-management viewpoint and a common language to help embed records concerns, principles and requirements into enterprise architecture so that records management becomes an organisational capability considered at governance, strategic and operational levels.

Abstract

ISO/TR 21965:2019 explains records-management concepts for enterprise architects and related professionals, describes architecture principles and views for records, and offers scenarios and models to guide solution design, migration and decommissioning. Its aim is to build consensus between records managers, enterprise architects and solution architects and to make records requirements visible and actionable within architecture development.

General information

• Status: Published.
• Publication date: March 2019 (publication entry dated 18 March 2019 in multiple distribution records).
• Publisher: ISO (International Organization for Standardization) — Technical report prepared by ISO/TC 46/SC 11 (Archives/records management).
• ICS / categories: 01.140.20 (Information sciences / records & archives).
• Edition / version: Edition 1 (2019).
• Number of pages: 48 pages (official ISO bibliographic entry and several national distributors list 48 pages).

Scope

The report creates a records-management viewpoint for enterprise architecture: it defines the purpose and content of that viewpoint, identifies stakeholders and business context for records, specifies information and metadata concerns, sets out motivation (goals and capability) and architecture principles, and supplies reference scenarios, models and alignment guidance (including mapping to architecture development methods) to ensure records requirements are considered through architecture lifecycles.

Key topics and requirements

• Records-management viewpoint and how to express records concerns as architecture viewpoints and views.
• Identification of stakeholders and the business context for records (records managers, enterprise and solution architects, infrastructure owners).
• Information & metadata requirements to support discovery, integrity, provenance, access and disposition.
• Architecture principles for embedding records controls into applications, processes and infrastructure.
• Reference application scenarios, models (ArchiMate/TOGAF alignment) and guidance for migration, decommissioning and implementation planning.
• Guidance to facilitate collaboration between records managers and enterprise/solution architects across the architecture development lifecycle.

Typical use and users

Used by records managers and information professionals to position records requirements within architecture work; by enterprise and solution architects to translate records principles into architecture views and system requirements; and by CIOs, compliance officers, archivists and project managers involved in system design, migration and governance activities. The report is practical guidance for embedding recordkeeping in systems design, governance and lifecycle planning.

Related standards

ISO/TR 21965 is positioned alongside core records-management and architecture standards and guidance. Commonly associated documents include ISO 15489 (Records management), ISO 30300/30301 (Management systems for records / fundamentals and requirements), ISO 23081 (metadata for records), ISO/IEC/IEEE 42010 (architecture descriptions), and modelling/architecture frameworks such as ArchiMate and TOGAF (for ADM alignment). Annexes in the report explicitly map relationships to other ISO records standards and to architecture methods.

Keywords

records management, enterprise architecture, records viewpoint, ArchiMate, TOGAF, metadata, records lifecycle, governance, migration, disposition, information asset.

FAQ

Q: What is this standard?

A: ISO/TR 21965:2019 is an ISO Technical Report that provides a records-management viewpoint and practical guidance to embed records requirements into enterprise architecture and solution design.

Q: What does it cover?

A: It covers the purpose and content of a records-management viewpoint, stakeholders and business context, information and metadata concerns, motivation and capability modelling, architecture principles, reference scenarios and alignment with architecture development methods (e.g., TOGAF/ADM and ArchiMate).

Q: Who typically uses it?

A: Records managers, enterprise and solution architects, CIOs, compliance officers, archivists and project managers working on system design, migration, governance and records lifecycle activities.

Q: Is it current or superseded?

A: The document was published in 2019 as Edition 1 (ISO/TR 21965:2019). There is no indication in the ISO bibliographic entry that it has been superseded; national adoptions and variant publication dates may exist but the base ISO record shows the 2019 publication. Users should check the ISO catalogue or their national standards body for any later revisions or national adoptions.

Q: Is it part of a series?

A: It is a Technical Report in the information and documentation/records-management family and is explicitly related to other ISO records and information-management standards (for example ISO 15489, ISO 30300/30301 and ISO 23081). Annexes in the report summarise relationships and alignments to those standards.

Q: What are the key keywords?

A: Records management; enterprise architecture; ArchiMate; TOGAF; metadata; lifecycle; governance; compliance; records viewpoint.