ISO TS 30407-2017 PDF

Full title and description

ISO/TS 30407:2017 — Human resource management — Cost‑Per‑Hire. A Technical Specification that defines the Cost‑Per‑Hire (CPH) metric and provides requirements and guidance for calculating, reporting and visually presenting hiring cost information to ensure consistency, transparency and data quality across organizations.

Abstract

ISO/TS 30407:2017 specifies the purpose, scope and method for measuring Cost‑Per‑Hire (CPH) as an HR metric. It describes the categories of data to be collected, recommended data sources, formulae and aggregation rules, and controls to minimise data error. The specification emphasises transparent documentation of inputs, calculation processes and the visual display of results so that stakeholders can assess comparability and reliability of the metric.

General information

• Status: Published (Technical Specification)
• Publication date: 29 March 2017
• Publisher: International Organization for Standardization (ISO)
• ICS / categories: 03.100.30 — Human resource management
• Edition / version: Edition 1 — ISO/TS 30407:2017 (Technical Specification)
• Number of pages: 15

Scope

ISO/TS 30407:2017 covers the measurement of the economic cost associated with filling an open position in an organization. It sets out which cost categories and data elements to include or exclude, how to assemble a representative dataset, requirements for transparent data sources and calculation methods, and the need for periodic audits of input data and processes. The scope is limited to defining CPH as an organisational metric and does not prescribe recruitment practices or budgeting methods beyond the measurement context.

Key topics and requirements

• Definition and purpose of the Cost‑Per‑Hire (CPH) metric.
• Specification of cost categories to include (internal and external recruiting costs, advertising, agency fees, assessments, onboarding costs where specified) and guidance on exclusions.
• Recommended formula(s) and aggregation rules for calculating CPH at role, department and organisation levels.
• Data collection requirements: representative dataset, consistent data sources and minimum data quality controls.
• Requirements for transparency: document inputs, processing steps and the calculation formula so results are auditable.
• Guidance on visual display and reporting of the metric to improve stakeholder understanding and comparability.
• Process controls: periodic audits, error minimisation and governance around metric maintenance.

Typical use and users

Primary users include HR leaders, TA (talent acquisition) managers, HR analytics teams, compensation and workforce planning professionals, HR consultants and auditors. The specification is used to standardise internal reporting, support benchmarking, inform recruitment process improvement and provide a defensible basis for reporting hiring cost metrics to senior management or external stakeholders.

Related standards

ISO/TS 30407 is part of the ISO human resources/people management family (ISO/TC 260). Closely related documents include ISO 30400 (vocabulary), ISO 30405 (guidelines on recruitment), ISO/TS 30410 (Impact of hire metric), ISO/TS 30411 (Quality of hire metric), ISO/TS 30430 (Recruitment metrics cluster), ISO 30414 (human capital reporting) and other HR‑metrics Technical Specifications such as standards addressing turnover, retention and health & safety metrics.

Keywords

Cost‑Per‑Hire; CPH; hiring cost; recruitment metric; HR metrics; talent acquisition; HR analytics; data transparency; metric governance; ISO/TS 30407

FAQ

Q: What is this standard?

A: ISO/TS 30407:2017 is a Technical Specification from ISO that defines the Cost‑Per‑Hire (CPH) metric and provides requirements and guidance for calculating and presenting hiring costs consistently and transparently.

Q: What does it cover?

A: It covers the definition of CPH, which cost categories to include or exclude, recommended calculation and aggregation rules, data quality and audit requirements, and guidance on transparent visual presentation of the metric. It does not prescribe recruitment procedures or budgeting policies beyond measurement.

Q: Who typically uses it?

A: HR and talent acquisition teams, HR analytics professionals, workforce planners, internal auditors, HR consultants and leadership teams that need consistent, auditable hiring‑cost metrics for reporting, benchmarking and decision making.

Q: Is it current or superseded?

A: ISO/TS 30407:2017 was published on 29 March 2017 and was subject to ISO systematic review. It was reviewed and confirmed in 2020. Users who need the absolute latest status (including any action after 2020) should check the ISO catalogue or national standards body records for any review, amendment or withdrawal updates since 2020.

Q: Is it part of a series?

A: Yes — it belongs to the ISO human resources / people management series (work by ISO/TC 260) and is conceptually grouped with other HR‑metrics and recruitment‑focused standards such as ISO/TS 30410, ISO/TS 30411, ISO/TS 30430 and the broader ISO 30400–30415 family.

Q: What are the key keywords?

A: Cost‑Per‑Hire, CPH, recruitment cost, HR metrics, talent acquisition, HR analytics, metric governance, data transparency.