Technology enabled care. Assessment of user needs and risks, system design, installation and maintenance. Code of practice
Technology enabled care. Assessment of user needs and risks, system design, installation and maintenance. Code of practice
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What is BS 8684:2024 - Technology enabled care (TEC) about? Technology Enabled Care (TEC) is the use of technologies to provide care for people that is convenient, accessible and cost-effective. The need for a British Standard covering user assessment, system design, and installation and commissioning of telecare systems was identified by the UK TEC sector. BS 8684:2024 gives recommendations for the design and delivery of TEC services using connected products. Achievement of the recommendations requires collaborative working between commissioners and service providers and the willingness of all parties to identify barriers to achieving the desired outcome through review and redesign of services, service specifications and the funding. It concentrates on identifying and describing the discrete activities within the technology enhanced care service chain along with the required outcomes and outputs from each activity. What does BS 8684:2024 - Technology enabled care (TEC) cover? This British Standard covers the design, installation and maintenance of social alarm or technology enabled care (TEC) services provided to an individual user including:
the person-centred assessment of risks and needs; the identification and selection of connected products to mitigate the risks and manage the needs; the correct installation and commissioning of selected product(s); the removal and decommissioning of product(s); the maintenance of the installed product(s); the appropriate sharing of information within the service chain, not least including with the alarm receiving centre (ARC); and the use and processing purposes of data and consent by the user to that explicit purpose (data processing and consent).
The focus of BS 8684 is on TEC solutions and not the non-technology preventative actions, which might also be identified ...
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