Application integration at electric utilities. System interfaces for distribution management - Interfaces for customer operations
Application integration at electric utilities. System interfaces for distribution management - Interfaces for customer operations
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What is BS EN 61968-8- Interfaces for customer operations about?
BS EN 61968-8 is a safety standard on application integration at electric utilities . BS EN 61968-8 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service requests, customer agreement, and trouble management. The scope of BS EN 61968-8 is the exchange of information between a customer support system and oth...
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