ISO IEC IEEE 23026-2023 PDF

Full title and description

ISO/IEC/IEEE 23026:2023 — Systems and software engineering — Engineering and management of websites for systems, software and services information. This international standard specifies system engineering and management requirements for the full life cycle of informational websites used to present ICT-related information (strategy, design, engineering, testing, validation, management and sustainment) for intranet, extranet and public sites.

Abstract

This standard defines requirements and recommendations to improve usability and maintainability of informational websites that present systems, software and service information. Key aims include making information findable and timely, applying information security management, facilitating accessibility and ease of use, and enabling consistent and efficient development and maintenance practices. It is primarily targeted at informational sites (not primarily marketing, tutorial delivery, or transactional GUIs) and excludes vendor/product-specific implementation details, programming language or protocol specifications, and storage/management systems.

General information

• Status: Published / Active international standard.
• Publication date: Published July 18, 2023 (corrected version issued September 2023).
• Publisher: Joint ISO / IEC / IEEE publication (prepared under ISO/IEC JTC 1/SC 7 with IEEE Computer Society participation).
• ICS / categories: ICS 35.080 (software engineering).
• Edition / version: Edition 2 (2023).
• Number of pages: Listed as 57 pages on the ISO record; product listings from IEEE/IEC stores also show variants (e.g., 63 pages depending on publisher formatting).

Scope

Specifies engineering and management requirements for the life cycle of websites that convey ICT information (user and system documentation, project reports, policies, plans and ITSM documentation). Applies to website owners, providers and the teams who plan, design, build, operate and maintain such sites for public or restricted audiences. Excludes marketing- or commerce-first sites, tutorial delivery systems, transactional application GUIs, and low-level vendor/product, protocol or storage system specifications.

Key topics and requirements

• Website lifecycle management: strategy, planning, design, implementation, testing, validation, deployment, sustainment and decommissioning.
• Information architecture and findability: guidance to help target audiences locate relevant and timely information.
• Information security management: requirements to address confidentiality, integrity and availability in website operations.
• Accessibility and usability: requirements to facilitate ease of use and accessibility for intended users (aligns with accessibility good practice).
• Development and maintenance practices: recommendations for consistent, efficient processes, roles, responsibilities and documentation to support ongoing site operations.
• Scope exclusions: explicit non‑inclusion of vendor/product recommendations, programming language specs, metadata tag sets, communication protocol specs, and information storage/management systems.

Typical use and users

Used by website owners, website providers, program and product managers, site managers, information architects, web engineers, designers, developers, content authors, QA/test teams and operations/maintenance staff in organizations that publish ICT-related informational content (public agencies, IT service providers, systems and software engineering teams). Also used by policy makers and procurement teams to set requirements for third‑party site providers.

Related standards

Historical and related documents include ISO/IEC/IEEE 23026:2015 and earlier ISO/IEC 23026:2006 and IEEE web‑engineering recommendations; ISO/IEC/IEEE 23026:2023 supersedes the 2015 edition. Other relevant standards and guidance commonly used together with 23026 include ISO/IEC 27001 (information security management), ISO/IEC 25010 (software product quality models) and W3C accessibility guidelines (WCAG) for accessibility requirements and conformance.

Keywords

website engineering, website management, web site lifecycle, information architecture, usability, accessibility, information security, web operations, site sustainment, ICT documentation, ISO/IEC/IEEE 23026.

FAQ

Q: What is this standard?

A: ISO/IEC/IEEE 23026:2023 is an international standard specifying engineering and management requirements for the life cycle of informational websites that present systems, software and services information.

Q: What does it cover?

A: It covers strategy, planning, design, engineering, testing/validation, deployment, sustainment and decommissioning of informational websites, with emphasis on findability, security, accessibility and maintainability; it explicitly excludes vendor/product, protocol, programming language and storage-system specifications.

Q: Who typically uses it?

A: Website owners, providers, managers, engineers, designers, developers, content and operations teams, plus procurement and compliance officers who set requirements for ICT informational sites.

Q: Is it current or superseded?

A: Current — ISO/IEC/IEEE 23026:2023 (published July 18, 2023, corrected September 2023) is the active edition and supersedes ISO/IEC/IEEE 23026:2015.

Q: Is it part of a series?

A: It is part of the systems and software engineering family of standards (ISO/IEC JTC 1/SC 7 outputs) and is a joint ISO/IEC/IEEE publication; organizations commonly apply it alongside other ISO/IEC software and security standards.

Q: What are the key keywords?

A: website lifecycle, web engineering, web management, information architecture, usability, accessibility, information security, site sustainment, ICT documentation.