ISO IEC TS 22237-7-2018 PDF

Full title and description

ISO/IEC TS 22237-7:2018 — Information technology — Data centre facilities and infrastructures — Part 7: Management and operational information. This Technical Specification defines processes and information required for the management and operation of data centres, with primary emphasis on operational processes to achieve resilience, availability, risk management and energy efficiency, and a secondary emphasis on management processes aligning current and future user demands.

Abstract

Specifies operational and management processes, associated activities and base/advanced KPIs for data centre operation. Topics include resource and energy management, product lifecycle and cost management, service-level and customer management, plus guidance on security systems and examples for process implementation. The document is intended to support delivery of agreed resilience, availability, security and energy-efficiency objectives for data centres.

General information

• Status: Published (Technical Specification).
• Publication date: 27 April 2018.
• Publisher: Joint ISO/IEC (developed under ISO/IEC JTC 1/SC 39).
• ICS / categories: 35.020 (Information technology — Data centres).
• Edition / version: Edition 1.0 (2018).
• Number of pages: 39 pages.

Scope

Covers the management and operational processes required to operate and maintain data centre facilities and infrastructures so as to meet agreed resilience, availability, risk mitigation, capacity planning, security and energy-efficiency objectives. It focuses on processes, responsibilities, KPIs and examples of implementation rather than on IT equipment or software specifics. The scope supports both day-to-day operations and medium/long-term management planning.

Key topics and requirements

• Operational process definitions for delivering resilience and availability targets.
• Risk management and risk-mitigation activities relevant to data centre operation.
• Capacity planning and resource management, including base KPIs.
• Energy management and energy-efficiency measures and KPIs.
• Product lifecycle and cost management for facility assets.
• Service-level management, SLA alignment and customer-management processes.
• Normative/nonnormative annexes including an annex on security systems and an implementation example.

Typical use and users

Primary users are data-centre operators and facility managers, operations teams, energy and capacity planners, consultants and auditors involved in data-centre certification or assessment, and organizations defining operational procedures and KPIs for availability and energy efficiency. It is also used by designers and managers aligning facility operation with business requirements.

Related standards

Part of the ISO/IEC 22237 series covering data-centre facilities and infrastructures (for example: Part 1 General concepts, Part 2 Building construction, Part 3 Power distribution, Part 4 Environmental control, Part 5 Telecommunications cabling infrastructure, Part 6 Security systems). Some parts of the series have been advanced from Technical Specifications to International Standards or revised in subsequent years; the series is maintained by ISO/IEC JTC 1/SC 39.

Keywords

data centre, data centre management, operations, KPI, resilience, availability, capacity planning, risk management, energy management, SLA, service-level management, facility lifecycle.

FAQ

Q: What is this standard?

A: ISO/IEC TS 22237-7:2018 is a Technical Specification that defines management and operational processes and associated KPIs for data centre facilities and infrastructures, intended to support resilient, available and energy-efficient operations.

Q: What does it cover?

A: It covers processes for day-to-day operation and longer-term management of data centres (resource and energy management, capacity planning, risk and cost management, service-level and customer management), plus KPIs and annex guidance (including security systems). It does not specify IT equipment or software configuration.

Q: Who typically uses it?

A: Data-centre operators, facility and operations managers, energy and capacity planners, consultants, auditors and organizations developing operational procedures, SLAs and certification criteria.

Q: Is it current or superseded?

A: The original Technical Specification was published in 2018. The part is under revision activity as a Committee Draft (ISO/IEC CD 22237-7.2) intended to replace ISO/IEC TS 22237-7:2018; users should check the latest ISO/IEC JTC 1/SC 39 publication status for any finalized revisions.

Q: Is it part of a series?

A: Yes — it is Part 7 of the ISO/IEC 22237 family (data centre facilities and infrastructures). The series includes Parts 1–6 and additional parts addressing KPIs and resilience; some parts have been updated to International Standards in later releases.

Q: What are the key keywords?

A: Data centre management, operational processes, KPI, resilience, availability, capacity planning, energy management, service-level management, risk management.