ISO TS 37107-2019 PDF

Full title and description

ISO/TS 37107:2019 — Sustainable cities and communities — Maturity model for smart sustainable communities. This technical specification provides a top-level maturity model (MMSSC) for self-assessment and cross-city benchmarking to help communities evaluate progress toward smart, sustainable development and to identify relevant ISO standards and guidance for improvement.

Abstract

ISO/TS 37107:2019 defines a simple, action‑oriented maturity model that communities can use to assess strengths and weaknesses in governance, services, resources and achievement of sustainability purposes. The model is structured as a matrix of characteristics assessed across five maturity levels and is intended to be technology‑neutral, scalable to community size, and linked to other ISO city and community standards through informative annexes.

General information

• Status: Published / Confirmed (International Technical Specification).
• Publication date: December 2019 (Edition 1, published 2019‑12).
• Publisher: International Organization for Standardization (ISO).
• ICS / categories: 13.020.20 (Environmental economics; Sustainability).
• Edition / version: Edition 1 (2019).
• Number of pages: 40 pages.

Scope

The specification provides a top‑level maturity model for smart sustainable communities that supports self‑assessment, benchmarking and prioritization of actions. It covers the model structure, assessment approach (five maturity levels), diagnostic criteria, and mappings to related ISO standards and local government functions; it is intended to be applicable to communities of different sizes and governance arrangements.

Key topics and requirements

• Maturity model matrix: 32 characteristics organised across dimensions and assessed on five maturity levels (levels 1–5).
• Four assessment dimensions: strategy management (governance and planning), citizen‑centric service management (co‑creation and service delivery), physical and digital resource management (infrastructure, data and technology), and the six purposes of a sustainable community (derived from ISO 37101).
• Design principles: user‑focused, simple to use, technology‑neutral, action‑oriented and extensible for local contexts.
• Supporting material: Annex A (detailed diagnostic/achievement criteria), Annex B (mapping to other ISO standards and guidance), Annex C (links to ISO 18091 on local government functions).
• Methodology alignment: follows ISO 37153 maturity‑assessment approach and was piloted with multiple cities; intended to help locate further ISO guidance for priority actions.

Typical use and users

Local governments and city administrations, urban planners, sustainability and smart‑city practitioners, consultants, NGOs and regional development agencies use the model for baseline assessments, road‑mapping, cross‑city benchmarking and to identify gaps addressed by other ISO standards. The model supports stakeholders seeking an accessible, standards‑aligned maturity assessment to guide strategy and investment.

Related standards

Part of the ISO family addressing sustainable and smart cities; commonly used alongside ISO 37101 (management system for sustainable development of communities), ISO 37104, ISO 37106, ISO/TS 37151, ISO 37120 / 37122 / 37123 (indicators), ISO 37153 (maturity assessment method) and ISO 18091 (local government guidance). The specification includes explicit mappings and cross‑references to these documents.

Keywords

maturity model, smart sustainable communities, MMSSC, self-assessment, benchmarking, governance, citizen-centric services, infrastructure, data management, ISO 37101, smart cities, sustainability.

FAQ

Q: What is this standard?

A: ISO/TS 37107:2019 is a technical specification that defines a top‑level maturity model (MMSSC) to help communities assess and benchmark their maturity in becoming smart and sustainable. It is intended as a diagnostic and signposting tool to related ISO guidance.

Q: What does it cover?

A: It covers the structure and use of the maturity model (dimensions, characteristics, and five maturity levels), diagnostic criteria, and informative annexes that map the model to other ISO standards and to local government functions. The document is action‑oriented and technology‑neutral.

Q: Who typically uses it?

A: City and community managers, urban planners, sustainability officers, consultants, research organisations and other stakeholders involved in planning, implementing or evaluating smart sustainable community initiatives. It is useful for both small and large communities.

Q: Is it current or superseded?

A: As published in December 2019 (Edition 1) the specification remains published and confirmed in ISO’s review cycle; there is no indication it has been superseded as of March 2, 2026. Users should check national/ISO catalogues for any future revisions or replacements.

Q: Is it part of a series?

A: Yes — it is part of the ISO work on sustainable cities and communities and is used alongside related ISO documents (for example ISO 37101, ISO 37120, ISO 37122, ISO 37123, ISO 37104, ISO 37106, ISO/TS 37151 and ISO 37153). The specification includes mappings to many of these standards.

Q: What are the key keywords?

A: Maturity model; smart sustainable communities; MMSSC; self‑assessment; benchmarking; governance; citizen services; infrastructure; data; ISO 37101.