ISO 10014-2006 rus PDF

Full title and description

ISO 10014:2006 — Quality management — Guidelines for realizing financial and economic benefits. This International Standard provides guidance to top management on how to realize financial and economic benefits through effective application of quality management principles and selection of supporting methods and tools.

Abstract

ISO 10014:2006 describes how the management principles from the ISO 9000 family can be applied to achieve financial and economic improvements (cost reduction, increased value, improved return on investment). It is advisory guidance (not for certification), complements ISO 9004, and includes examples of benefits and candidate methods/tools.

General information

• Status: Withdrawn / superseded (new edition published 2021).
• Publication date: July 2006 (original edition).
• Publisher: International Organization for Standardization (ISO).
• ICS / categories: 03.120.10 (Quality management and quality assurance).
• Edition / version: Edition 1 (2006); Technical corrigendum ISO 10014:2006/Cor1:2007 issued.
• Number of pages: 25 pages (original ISO publication).

Scope

The standard is addressed to top management and provides guidelines to realize financial and economic benefits from applying the ISO 9000/9001 management principles. It focuses on decision-making, resource management, process improvement, and use of management tools that support sustainable organizational value and performance. It is guidance only and not intended for certification, regulatory or contractual use.

Key topics and requirements

• Relationship between effective management and financial/economic benefit realisation (economic vs. financial benefit distinctions).
• Application of the eight quality management principles and PDCA/process approach to improve organizational value.
• Examples of achievable financial and economic benefits and how to measure them.
• Suggested management methods and tools for prioritizing improvement efforts and demonstrating economic impact.
• Notes on scope: guidelines only — not a certification document.

Typical use and users

Primary users are top management, quality directors, senior process owners, management consultants and auditors who advise on linking quality activities to financial/economic outcomes. Secondary users include finance managers and improvement teams seeking to quantify benefits from quality programs.

Related standards

ISO 10014:2006 is linked to the ISO 9000 family (ISO 9000, ISO 9001, ISO 9004). It replaced earlier guidance documents (ISO/TR 10014:1998) and has been revised by ISO 10014:2021; a technical corrigendum to the 2006 edition was published in 2007. National/adopted versions and translations (including Russian-language editions or national adoptions) have also appeared.

Keywords

quality management, financial benefits, economics of quality, management principles, ISO 9000, PDCA, performance improvement, top management guidance.

FAQ

Q: What is this standard?

A: ISO 10014:2006 is an ISO guidance standard titled "Quality management — Guidelines for realizing financial and economic benefits" giving top-management‑oriented guidance on deriving economic and financial value from quality management practices.

Q: What does it cover?

A: It covers how to apply quality management principles (from ISO 9000 family), the process approach and PDCA to achieve measurable financial and economic outcomes; it lists examples of benefits and suggests management methods and tools to support decision‑making and measurement. It is advisory, not for certification.

Q: Who typically uses it?

A: Top management, quality managers, process owners, consultants and improvement teams use it to align quality activities with financial/economic objectives and to select tools that demonstrate value.

Q: Is it current or superseded?

A: The 2006 edition has been withdrawn and a revised edition was published in 2021 (ISO 10014:2021). A technical corrigendum to the 2006 edition was issued in 2007. For current guidance, consult the 2021 edition.

Q: Is it part of a series?

A: Yes — it is part of the ISO quality management family (ISO 9000 series) and complements guidance documents such as ISO 9004; it also follows earlier technical reports (ISO/TR 10014:1998).

Q: What are the key keywords?

A: Quality management, economic benefit, financial benefit, management principles, PDCA, ISO 9000, performance improvement.

Availability and language notes

Russian-language versions and national/adopted publications (and PDF copies) have been produced by national bodies and commercial distributors; transactions and availability vary by country and vendor. If you need an authoritative, up‑to‑date text or a certified translation, obtain it from your national standards body or from ISO's publication services.