Overview
ISO/IEC 30145-2:2020 - Information technology - Smart City ICT reference framework - Part 2: Smart city knowledge management framework - specifies a generic knowledge management framework for smart cities. It guides city CIOs, planners and ICT teams on how to create, capture, share, use and manage smart‑city knowledge. The standard addresses interoperability of heterogeneous data, governance of multi‑source services, and the ICT components needed to build a knowledge management infrastructure that supports better decision‑making and city services.
Key Topics and Requirements
- Core Concept Model (CCM): A cross‑domain, abstract model of common concepts, attributes and relationships that provides a foundation for semantic interoperability across domains and cities.
- Domain‑specific knowledge models: Extensions to the CCM for sectors such as transportation, healthcare or citizen livelihood; cities can customize these to build local knowledge bases.
- Knowledge model construction techniques: Guidance on model representation and evolution, including ontology‑based approaches (semantic web, knowledge graphs) to formalize shared meaning.
- Knowledge management platform components: Requirements for a platform that supports a knowledge base and interfaces, knowledge acquisition and organization, mining and analytics, and continuous feedback to evolve models.
- Knowledge trustworthiness evaluation: Processes and criteria to assess reliability, quality, privacy, security and other trust characteristics of knowledge, data and services.
- Interoperability and governance: Practices to ensure seamless integration of heterogeneous data sources and to govern multi‑source services used across city stakeholders.
Practical Applications and Users
Who benefits:
- City CIOs and IT planners - use the framework to design knowledge infrastructures that support cross‑department services and policy outcomes.
- System architects and solution vendors - adopt CCM and domain models to build interoperable platforms, knowledge graphs and semantic APIs.
- Data managers and analysts - apply guidance on acquisition, organization, mining and trust evaluation to improve data quality and analytical outcomes.
- Governance teams - implement governance practices for multi‑source service orchestration and data stewardship.
Practical uses:
- Building a city knowledge base and semantic layer for integrated services.
- Enabling cross‑domain analytics and decision support (e.g., traffic + environmental + health data).
- Standardizing vocabularies and ontologies to reduce integration effort across vendors and departments.
- Evaluating and assuring trustworthiness of shared data and services.
Related Standards
- ISO/IEC 30145 series (Part 1: business process framework; Part 3: engineering framework)
- ISO 37122 (smart city indicators) and ISO 30400 (knowledge management terminology) - referenced concepts used in the framework.
Keywords: ISO/IEC 30145-2:2020, smart city knowledge management framework, core concept model, CCM, ontology, knowledge graph, interoperability, data governance, trustworthiness.