ISO/IEC TR 16351:2019 PDF

Information technology — Systems and software engineering — Application management guidance on the relationship between ISO/IEC 16350:2015 and Application Service Library®

Название (английский):

ISO/IEC TR 16351:2019

Information technology — Systems and software engineering — Application management guidance on the relationship between ISO/IEC 16350:2015 and Application Service Library®

Статус документа:: Действующий
Формат:: Электронный (PDF)
Количество страниц:: 8
Дата публикации:: 2 сентября 2019 г.
Издание:: ISO/IEC TR 16351 edition 1 version 1
ICS:: 35.080

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Описание (английский):

This document provides guidance on the relationship between ISO/IEC 16350:2015 and a commonly used application management framework, ASL. It can be used by any organization or person wishing to understand how ASL can be used with ISO/IEC 16350:2015, including: a) an internal or external application management organization that has demonstrated or intends to demonstrate conformity to the requirements specified in ISO/IEC 16350:2015 and is seeking guidance on the use of ASL to establish and improve an AMS and the processes; b) an application management organization that already uses ASL and is seeking guidance on how ASL can be used to support efforts to demonstrate conformity to the requirements specified in ISO/IEC 16350:2015; c) an assessor or auditor who wishes to understand the use of ASL as support to achieve the requirements specified in ISO/IEC 16350:2015. The correlations provided in this document relate to the 2nd version of ASL® (ASL2). Clause 4 describes how ASL® can support the demonstration of conformity to ISO/IEC 16350:2015. Clause 5 relates chapters in ASL® to clauses in ISO/IEC 16350:2015.

Технические детали

Технический комитет: ISO/IEC JTC 1/SC 7 - Software and systems engineering
SKU: ISO/IEC TR 16351:2019

Abstract

Overview

ISO/IEC TR 16351:2019 is a Technical Report offering guidance on the relationship between the international application‑management standard ISO/IEC 16350:2015 and the Application Service Library® (ASL) framework (ASL version 2). The document helps organizations and assessors understand how ASL can be applied to establish, improve or demonstrate conformity of an Application Management System (AMS) to the requirements in ISO/IEC 16350:2015. Clauses 4 and 5 explain how ASL supports conformity and map ASL chapters to ISO/IEC 16350 clauses.

Key topics

Scope and audience: Guidance for internal/external application management providers, ASL users, assessors and auditors.
Process mapping: High‑level correlation of process groups such as:
- Application Support processes
- Application Maintenance & Renewal processes
- Connecting processes (e.g., Change Management, Software Distribution)
- Management processes (e.g., Planning & Control, Quality, Financial, Supplier & Contract Management)
- Application Strategy and Organization Strategy processes
Correlation method: Uses a plus/minus notation to indicate where ASL or ISO/IEC 16350:2015 provide more or less guidance (+/−, −/+, +/+, etc.).
Contextual alignment: The report notes ASL often provides richer context and interrelationships, and highlights where ASL incorporates or aligns with other standards such as ISO/IEC 20000‑1 and ISO/IEC/IEEE 12207 for specific activities (e.g., configuration, testing, project planning).
Practical mapping tables: Tables show direct correspondences between ASL chapters and ISO/IEC 16350 process clauses to support implementation and assessment activities.

Applications

This guidance is practical for:

Application management organizations seeking to implement or improve an AMS and demonstrate conformity to ISO/IEC 16350:2015 using ASL best practices.
Organizations already using ASL that want to align their processes with ISO/IEC 16350 for benchmarking, certification readiness, or supplier evaluation.
Assessors and auditors who need to interpret ASL content as supporting evidence when auditing against ISO/IEC 16350 requirements.
IT governance and service management teams mapping process models, integrating application management with ITSM, supplier management, quality and financial controls.

Related standards

ISO/IEC 16350:2015 - Application management (requirements)
ASL (ASL® version 2) - Application Service Library (process guidance)
ISO/IEC 20000‑1 - IT service management alignment (referenced for specific tasks)
ISO/IEC/IEEE 12207 - Software life‑cycle processes (referenced for development/test alignment)

This Technical Report is useful for planning AMS implementations, aligning ASL practices to ISO requirements, and preparing for conformity assessments or audits.

Overview

Key topics

Scope and audience: Guidance for internal/external application management providers, ASL users, assessors and auditors.
Process mapping: High‑level correlation of process groups such as:
- Application Support processes
- Application Maintenance & Renewal processes
- Connecting processes (e.g., Change Management, Software Distribution)
- Management processes (e.g., Planning & Control, Quality, Financial, Supplier & Contract Management)
- Application Strategy and Organization Strategy processes
Correlation method: Uses a plus/minus notation to indicate where ASL or ISO/IEC 16350:2015 provide more or less guidance (+/−, −/+, +/+, etc.).
Contextual alignment: The report notes ASL often provides richer context and interrelationships, and highlights where ASL incorporates or aligns with other standards such as ISO/IEC 20000‑1 and ISO/IEC/IEEE 12207 for specific activities (e.g., configuration, testing, project planning).
Practical mapping tables: Tables show direct correspondences between ASL chapters and ISO/IEC 16350 process clauses to support implementation and assessment activities.

Applications

This guidance is practical for:

Application management organizations seeking to implement or improve an AMS and demonstrate conformity to ISO/IEC 16350:2015 using ASL best practices.
Organizations already using ASL that want to align their processes with ISO/IEC 16350 for benchmarking, certification readiness, or supplier evaluation.
Assessors and auditors who need to interpret ASL content as supporting evidence when auditing against ISO/IEC 16350 requirements.
IT governance and service management teams mapping process models, integrating application management with ITSM, supplier management, quality and financial controls.

Related standards

ISO/IEC 16350:2015 - Application management (requirements)
ASL (ASL® version 2) - Application Service Library (process guidance)
ISO/IEC 20000‑1 - IT service management alignment (referenced for specific tasks)
ISO/IEC/IEEE 12207 - Software life‑cycle processes (referenced for development/test alignment)

This Technical Report is useful for planning AMS implementations, aligning ASL practices to ISO requirements, and preparing for conformity assessments or audits.

ISO/IEC TR 16351:2019 PDF

Технические детали

Abstract

Overview

Key topics

Applications

Related standards

Похожие стандарты

Abstract

Overview

Key topics

Applications

Related standards

Похожие стандарты

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