ISO/IEC TS 15504-8:2012 PDF
Information technology — Process assessment — Part 8: An exemplar process assessment model for IT service management
Название (английский):
ISO/IEC TS 15504-8:2012
Information technology — Process assessment — Part 8: An exemplar process assessment model for IT service management
- Статус документа:
- Отменён
- Формат:
- Электронный (PDF)
- Количество страниц:
- 204
- Дата публикации:
- 5 сентября 2012 г.
- Издание:
- ISO/IEC TS 15504 edition 1 version 1
- ICS:
- 35.080
Описание (английский):
ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2. An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
Технические детали
- Технический комитет
- ISO/IEC JTC 1/SC 7 - Software and systems engineering
- SKU
- ISO/IEC TS 15504-8:2012