Overview
ISO/IEC TS 22237-7:2018 - part of the ISO/IEC TS 22237 series - specifies processes for the management and operation of data centres. Its primary emphasis is on operational processes required to deliver expected levels of resilience, availability, risk management, capacity planning, security and energy efficiency. A secondary focus covers management processes that align current and future user demand with data centre capability.
Key Topics
Highlights from the standard include:
- Operational information & parameters tied to building, power, environmental control, cabling and security (cross-referenced to Parts 2–6).
- Acceptance testing and verification procedures for construction, power, HVAC, cabling, security and energy-efficiency enablement.
- A comprehensive list of operational processes such as:
- Operations management
- Incident management (including MTTR focus)
- Change management
- Asset & configuration management
- Capacity management
- Management processes including:
- Availability management
- Security management
- Resource and energy management
- Product lifecycle, cost and strategy management
- Service level and customer management
- KPIs and measurements: the standard defines base and advanced KPIs (e.g., availability metrics, SLA compliance, energy KPIs) and monitoring tests to support operational decisions.
- Annexes provide guidance on process implementation and security systems.
Practical Applications
ISO/IEC TS 22237-7:2018 is practical for organizations that need to operationalize or audit data centre facilities and infrastructures:
- Data centre operators & facility managers use it to define day-to-day operational procedures, acceptance testing and monitoring regimes.
- IT service managers & SRE teams use the KPIs and incident/change management guidance to align SLAs and improve uptime.
- Designers, integrators & consultants reference the operational parameters to ensure designs are maintainable and testable.
- Energy managers & sustainability teams apply the energy-management and energy-efficiency tests to reduce PUE and operational costs.
- Auditors & compliance officers use the standard to assess resilience, availability and security process maturity.
Related Standards
- ISO/IEC TS 22237-2: Building construction
- ISO/IEC TS 22237-3: Power distribution
- ISO/IEC TS 22237-4: Environmental control
- ISO/IEC TS 22237-5: Telecommunications cabling
- ISO/IEC TS 22237-6: Security systems
Adopting ISO/IEC TS 22237-7:2018 helps organizations standardize data center management, improve operational resilience, and demonstrate consistent approaches to capacity planning, security and energy efficiency.