Overview
ISO/TS 5788:2024 - Health informatics - Internet healthcare service pattern defines a standardized way to describe, classify and apply internet healthcare service patterns (IHSPs). The Technical Specification specifies the core elements, a description model, and typical categories of internet healthcare service patterns to support design, implementation, reuse and systematic analysis of internet healthcare systems. It applies to the development and application of internet healthcare service patterns used in telehealth, telemedicine and other internet-based healthcare delivery.
Key Topics and Requirements
- Core elements of IHSPs: participants, platform, service, goal and attributes. The specification mandates clear role allocation and boundaries for each element in an internet healthcare service system (IHSS).
- Participants (minimum sub-categories):
- Internet healthcare platform provider
- Internet healthcare service provider
- Internet healthcare service recipient
- Internet payment service provider
- Internet logistics service provider
- Platform structure (minimum submodules):
- Service registration platform
- Service trading platform
- Payment and settlement platform
- Logistics distribution platform
- System management platform
Trusted management of health information/records on platforms should conform with ISO/TS 21089:2018.
- Service categories: core internet healthcare services include consultation, diagnosis, mentoring and other commonly used telehealth functions (e.g., e-prescriptions, electronic diagnostic reports, post‑care coordination).
- IHSP specification model: a modelling approach to describe patterns consistently throughout lifecycle stages (design → construction → operation), supporting interoperability and reuse.
- Pattern categories: common interaction patterns such as H2S (hospital to service recipient), G2S (healthcare group to service recipient) and P2S (platform to service recipient).
Applications and Users
ISO/TS 5788:2024 is practical for:
- Healthcare IT architects and system designers creating telehealth platforms and integrated healthcare solutions.
- Hospital and clinic administrators planning online service delivery and process coordination.
- Platform vendors and integrators building service registration, trading, payment and logistics modules.
- Policy makers and regulators defining safe, interoperable internet healthcare frameworks.
- Standards implementers and researchers analyzing service patterns for reuse, scalability and cost optimization.
Practical benefits include improved interoperability, clearer role definitions, faster deployment of internet healthcare services, and a shared terminology for telehealth and health informatics stakeholders.
Related Standards
- ISO/TS 21089:2018 - Trusted end-to-end information flows (recommended for health data management on platforms)
- ISO 12967 series - Concept models for healthcare information systems (relevant to system openness and integration)
Keywords: ISO/TS 5788:2024, internet healthcare, IHSP, telehealth, health informatics, healthcare platform, internet healthcare service pattern, telemedicine.