Information technology. Process assessment - Assessment of organizational maturity
Information technology. Process assessment - Assessment of organizational maturity
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1 Scope This part of ISO/IEC 15504 addresses the expression of the results of assessment of processes in terms of the overall maturity of an organizational unit, and the application of the results of assessment of organizational maturity for process improvement and capability determination. It defines the conditions under which the results of conformant assessments of process capability determine the expressions of organizational maturity , ensuring that the results are objective, impartial, consistent, repeatable, comparable and representative of the assessed organizational units. This part of ISO/IEC 15504 provides a structured approach for the assessment of organizational maturity for the following purposes:
— by or on behalf of an organization with the objective of understanding the status of its organizational maturity for process improvement;
— by or on behalf of an organization with the objective of determining the suitability of its organizational maturity for a particular requirement or class of requirements;
— by or on behalf of one organization with the objective of determining the suitability of another organization's processes for a particular contract or class of contracts.
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