Мы хотим включить аналитику посещений, чтобы понимать, что искать людям на сайте. Без вашего согласия счётчики не загружаются. Политика конфиденциальности
Найдено: 44
Overview ISO/IEC 20000-1:2018/Amd 1:2024 is an amendment to the international standard for IT service management systems (SMS). It updates Part 1 - Service management system requirements (third editi…
Overview ISO/IEC 20000-2:2019/Amd 1:2020 is an amendment to the international standard ISO/IEC 20000-2 titled Information technology - Service management - Part 2: Guidance on the application of serv…
Overview ISO/IEC 20000-6:2017 specifies requirements and guidance for certification bodies that audit and certify a Service Management System (SMS) against ISO/IEC 20000‑1. It complements - and is us…
Overview ISO/IEC 27013:2021/Amd 1:2024 is an important amendment to the international standard offering guidance on the integrated implementation of ISO/IEC 27001:2022 and ISO/IEC 20000-1:2018. This…
1 Scope This document provides scenarios, explanations and examples for the practical application of service management systems (SMS) based on ISO/IEC 20000‑1:2018. These scenarios provide examples o…
What is this standard about? It’s part of an information technology series of standards. It gives guidance on the use of ISO/IEC 20000-1:2011 for service providers delivering cloud services. Who is t…
1 Scope This part of ISO/IEC 20000 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000–1:2011 and a commonly used service management framework, ITIL. It can be used…
1 Scope This Technical Report provides guidelines for the application of ISO 9001:2008 to service management for IT services. Examples provided in the guidelines are for service management of IT serv…
1 Scope 1.1 General This document provides guidance for including sustainability within a service management system (SMS) based on the requirements defined in ISO/IEC 20000‑1. It is aimed at: — organ…
1 Scope This part of ISO/IEC 20000 includes guidance on scope definition, applicability and demonstration of conformity to the requirements specified in ISO/IEC 20000-1. The guidance in this part of…
What is ISO/IEC TR 20000-7 - Information technology service management about? ISO/IEC TR 20000-7 is an international standard that focuses on information technology service management. ISO/IEC TR 200…
1 Scope This document provides guidance for organizations that are establishing or improving a service management system (SMS) by incorporating a service integrator . The incorporation of a service i…
BS ISO/IEC 20000-2:2012 Information technology Service management Part 2: Guidance on the application of service management systems Coordinated integration and implementation of an SMS provides ongoi…
1 Scope This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a g…
Overview ISO/IEC 20000-10:2018 - Information technology - Service management - Part 10: Concepts and vocabulary - is the authoritative terminology and concept guidance for the ISO/IEC 20000 series. I…
Overview ISO/IEC TS 20000-11:2021 provides practical guidance on the relationship between the ISO/IEC 20000‑1 service management system (SMS) requirements and the widely used service management frame…
Overview ISO/IEC 20000-1:2018 defines requirements for a Service Management System (SMS) to plan, design, transition, deliver and continually improve IT and business services. The standard specifies…
Overview ISO/IEC TS 20000-16:2025 - Technical Specification - provides guidance on integrating sustainability into a service management system (SMS) that is based on ISO/IEC 20000-1. It helps organiz…
Overview - ISO/IEC 27013:2021 (Integrated ISMS & SMS) ISO/IEC 27013:2021 provides guidance for the integrated implementation of an Information Security Management System (ISMS) (ISO/IEC 27001) and a…
Overview ISO/IEC TR 20000-17:2024 is a Technical Report from ISO/IEC that provides practical scenarios, explanations and examples for applying a service management system (SMS) based on ISO/IEC 20000…
Overview ISO/IEC 20000-2:2019 - "Information technology - Service management - Part 2: Guidance on the application of service management systems" is guidance for organizations implementing a service…
Overview ISO/IEC 20000-3:2019 - "Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1" provides practical guidance to help organizat…
Overview ISO/IEC TS 20000-5:2022 - Implementation guidance for ISO/IEC 20000-1 provides practical, structured guidance for implementing a Service Management System (SMS). It helps organizations imple…
Overview ISO/IEC TS 20000-14:2023 provides guidance on applying Service Integration and Management (SIAM) within a Service Management System (SMS) based on ISO/IEC 20000-1. It helps organizations tha…