Overview
SIST EN ISO/IEC 29184:2023 provides internationally recognized requirements for online privacy notices and the process of obtaining user consent in digital environments. Developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and adopted by the European Committee for Standardization (CEN), this standard addresses how personally identifiable information (PII) is communicated and managed when collected, processed, or used online.
The standard is applicable to any organization acting as a PII controller or involved in processing PII in an online context, whether commercial, governmental, or non-profit. The aim is to ensure individuals are clearly informed of data practices and meaningfully empowered to grant or withhold consent, in line with global privacy expectations and regulations.
Key Topics
SIST EN ISO/IEC 29184:2023 details important controls and guidelines relating to privacy communication and user consent:
Applications
SIST EN ISO/IEC 29184:2023 is valuable for all organizations that interact with users online and process their personal data. Key applications include:
- Websites, E-commerce, and Online Services: Ensuring that privacy practices are transparent and users can make informed choices about their data.
- Mobile Applications: Providing just-in-time notices and consent mechanisms that are accessible and clear on smartphones and tablets.
- Cloud Services and Digital Platforms: Facilitating compliance with privacy regulations when handling data across borders and via third parties.
- Governmental or Public Sector Services: Guaranteeing citizens are duly informed and empowered regarding data use in public digital services.
- Financial Services, Healthcare, and Education: Strengthening privacy management in sectors with heightened requirements for PII protection.
The standard reinforces trust, facilitates compliance with data protection laws (such as GDPR), and helps organizations build sustainable privacy programs.
Related Standards
Organizations may implement SIST EN ISO/IEC 29184:2023 in conjunction with other key privacy, security, and accessibility standards, including:
By adopting SIST EN ISO/IEC 29184:2023, organizations demonstrate a commitment to user privacy, regulatory alignment, and ethical data management in the digital age.